by TopSPF | Aug 23, 2021
DESCRIPTION Do you need a client-focused way of reimagining services and programs? Design thinking provides a collaborative approach for deeply understanding service recipients’ needs. Organizations can use design thinking as a human-centered approach to transforming...
by TopSPF | Aug 23, 2021
DESCRIPTION Design thinking provides a collaborative approach for deeply understanding service recipients’ needs. It arose to provide human-centered solutions through a deep focus on user needs and empathy. This unique facilitation process also provides a powerful...
by TopSPF | May 1, 2021
This class is delivered in two-parts – Wednesday 6-23 and Friday 6-25, 2021 – both are 9:00 – 11:00 AM Pacific time Organizations need customer-focused ways of reimagining internal and external services. Design thinking provides an approach for deep...
by TopSPF | Apr 2, 2021
Are you feeling good about the basics of facilitating online meetings? Ready to add some pizazz to your next online collaboration? We’ll help you design a plan to support your event’s purpose by using some cool interactive tools. Facilitators need to learn...
by TopSPF | Apr 2, 2021
Many existing plans were designed in a pre-Covid world. This course presents a process and useful tools to launch new plans and restrategize older ones for new situations. Participants learn to explore ways to meet deliverables in a virtual environment, bring new...