When Words Won’t Do

Some readers will be doing this work inside organizations that have been shaken by budget decisions or policy changes that landed hard and fast. Facilitation Tip #6   When Words Won’t Do In the early development of what later became Focused Conversation, Joseph...

Not Superhuman

A note on the moment:  Facilitators are often expected—by others and by ourselves—to remain endlessly calm, clear, and regulated, even as the broader conditions around us feel unstable or strained. Facilitator Tip #5   You Are Not Superhuman Facilitators are often...

Grounding the Room

Facilitator Tip #4Three Ways to Stay Grounded in the Room (Even When the Room Isn’t a Room) 1. Begin With Something Everyone Can See Before discussion, planning, or debate, start with a shared point of reference: a brief story from direct experience a single image or...

Encouraging Timely Participation

Facilitation Tip #3Encouraging Timely Participation: Creating Conditions That Help Groups Arrive On Time and Ready to Begin Every facilitator eventually faces the same frustration:The meeting is scheduled, the agenda is ready, the room (or Zoom) is open… and half the...

Dealing With Dominant Voices

Facilitation Tip #2How to Prevent Dominant Voices From Taking Over (Without Silencing Anyone) Every facilitator eventually faces the same moment:Someone in the room starts to speak more often, more quickly, or more confidently than everyone else. It’s rarely...

Start With Purpose

Facilitation Tip #1Start With Purpose: The Simple Question That Transforms Every Meeting Most meetings fail long before anyone walks into the room. Not because people don’t care.Not because the topic isn’t important.Not even because the group is difficult. They fail...